Return and Refund Policy — Baze Supplies

At Baze Supplies, we want you to have a safe and satisfactory shopping experience. If you need to return a product or request a refund, please contact us at suppot@baze.supplies before sending any product back.

Return Requests

Customers may request a return within the period permitted by applicable laws in their place of residence and according to the conditions presented at the time of purchase.

To request a return, please contact us at suppot@baze.supplies and provide:

• Order number

• Name used for the purchase

• Product you wish to return

• Reason for the return

• Photos of the product, when necessary

After receiving your request, our team will provide the necessary return instructions.

Return Conditions

For a return to be accepted, the product must, where applicable:

• Be in suitable condition for return

• Not show signs of improper use

• Be returned with its original accessories and packaging, when applicable

• Include the information necessary to identify the order

Products showing damage caused by improper use may not be eligible for return, except where otherwise required by applicable law.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us immediately at suppot@baze.supplies.

We may request photographs or other information to assess the issue and determine the appropriate solution.

Refunds

After receiving and inspecting the returned product, we will inform you whether your refund has been approved.

When approved, the refund will be processed using, whenever possible, the same payment method used for the purchase.

The time required for the refund to appear in your account may vary depending on your bank, financial institution, or payment provider.

Return Costs

Return shipping costs will be handled according to the reason for the return and applicable law.

If the return is due to an error on our part, a defective product, or an incorrect product, we may cover the applicable return costs when required or appropriate.

Contact

For questions regarding returns and refunds:

Baze Supplies
Email: suppot@baze.supplies