Shipping policy
Shipping Policy — Baze Supplies
Baze Supplies works to process and ship orders quickly and securely.
Order Processing
After payment has been confirmed, the order will be prepared for shipment.
Processing times may vary depending on product availability, order volume, and other operational factors.
Delivery Address
Customers are responsible for providing complete and accurate delivery information at the time of purchase.
We recommend carefully checking:
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Recipient's name
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Address
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House/building number
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Apartment or additional information
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City
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Postal code
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Phone number, when requested
Baze Supplies shall not be responsible for delays resulting from incorrect or incomplete delivery information provided by the customer, to the extent permitted by applicable law.
Delivery Time
The estimated delivery time will be displayed during the purchasing process or in the order confirmation, when available.
Delivery times are estimates and may be affected by external factors such as carriers, weather conditions, periods of high demand, holidays, logistical issues, or circumstances beyond Baze Supplies' control.
Tracking
When available, tracking information may be sent to the customer by email or made available through the order tracking system.
Undelivered Orders
If an order cannot be delivered due to an incorrect address, the recipient being unavailable, or other circumstances related to the recipient, please contact us at:
Our team will review the situation and inform you of the available options.
Products Damaged During Shipping
If your order arrives damaged, we recommend contacting us as soon as possible and providing photographs of the package and product.
Our team will review the situation and provide instructions regarding the next steps.
Contact
Baze Supplies
Email: suppot@baze.supplies